/* ================================================================
   UseToPrint Chatbot – Frontend Styles
   ================================================================ */

/* ---------- reset & variables ---------- */
#wcp-chatbot-wrap,
#wcp-chatbot-wrap * {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
    font-family: 'Segoe UI', system-ui, -apple-system, BlinkMacSystemFont, sans-serif;
}

#wcp-chatbot-wrap {
    --wcp-primary: #6C5CE7;
    --wcp-primary-light: color-mix(in srgb, var(--wcp-primary) 18%, white);
    --wcp-radius: 16px;
    --wcp-shadow: 0 12px 40px rgba(0, 0, 0, .18);

    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 999999;
    font-size: 14px;
    line-height: 1.5;
    color: #2d3436;
}

/* ---------- toggle button ---------- */
#wcp-toggle-btn {
    width: 60px;
    height: 60px;
    border-radius: 50%;
    border: none;
    background: var(--wcp-primary);
    color: #fff;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 6px 20px rgba(0, 0, 0, .25);
    transition: transform .25s ease, box-shadow .25s ease;
    position: relative;
    z-index: 2;
    margin-left: auto;
}

#wcp-toggle-btn:hover {
    transform: scale(1.08);
    box-shadow: 0 8px 28px rgba(0, 0, 0, .3);
}

/* ---------- popup ---------- */
#wcp-popup {
    width: 370px;
    height: 540px;
    max-height: 80vh;
    background: #ffffff;
    border-radius: var(--wcp-radius);
    box-shadow: var(--wcp-shadow);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    position: absolute;
    bottom: 72px;
    right: 0;
    transition: opacity .3s ease, transform .3s ease;
    transform-origin: bottom right;
}

#wcp-popup.wcp-hidden {
    opacity: 0;
    transform: translateY(20px) scale(.96);
    pointer-events: none;
}

#wcp-popup.wcp-visible {
    opacity: 1;
    transform: translateY(0) scale(1);
    pointer-events: auto;
}

/* ---------- header ---------- */
#wcp-header {
    background: var(--wcp-primary);
    color: #fff;
    padding: 18px 20px;
    flex-shrink: 0;
}

#wcp-header-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

#wcp-header-avatar {
    font-size: 28px;
    line-height: 1;
}

#wcp-header-info strong {
    display: block;
    font-size: 1rem;
}

#wcp-header-info small {
    opacity: .85;
    font-size: .78rem;
}

/* ---------- body ---------- */
#wcp-body {
    flex: 1 1 auto;
    overflow-y: auto;
    padding: 18px 20px;
    position: relative;
    display: flex;
    flex-direction: column;
}

#wcp-body::-webkit-scrollbar {
    width: 5px;
}

#wcp-body::-webkit-scrollbar-thumb {
    background: #ccc;
    border-radius: 10px;
}

/* ---------- screens ---------- */
.wcp-screen {
    display: none !important;
    animation: wcpFadeIn .25s ease;
    width: 100%;
}

.wcp-screen.wcp-active {
    display: block !important;
}

@keyframes wcpFadeIn {
    from {
        opacity: 0;
        transform: translateY(8px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* ---------- FAQ list ---------- */
.wcp-greeting {
    font-size: .95rem;
    margin-bottom: 14px !important;
    color: #636e72;
}

#wcp-faq-list {
    list-style: none;
    padding: 0;
    margin: 14px 0 14px;
}

#wcp-faq-list li {
    padding: 11px 14px;
    margin-bottom: 8px;
    background: var(--wcp-primary-light);
    border-radius: 10px;
    cursor: pointer;
    font-size: .88rem;
    font-weight: 500;
    color: var(--wcp-primary);
    transition: background .2s, transform .15s;
}

#wcp-faq-list li:hover {
    background: color-mix(in srgb, var(--wcp-primary) 28%, white);
    transform: translateX(3px);
}

.wcp-answer-q {
    font-weight: 700;
    font-size: .95rem;
    margin-bottom: 10px !important;
    color: #2d3436;
}

.wcp-answer-a {
    font-size: .9rem;
    color: #555;
    line-height: 1.65;
    background: #f8f9fa;
    padding: 14px 18px 14px 22px !important;
    border-radius: 10px;
    border-left: 4px solid var(--wcp-primary);
}

/* ---------- Buttons ---------- */
.wcp-support-trigger {
    display: flex;
    align-items: center;
    gap: 8px;
    width: 100%;
    padding: 12px 14px !important;
    border: 2px solid var(--wcp-primary);
    border-radius: 10px;
    background: transparent;
    color: var(--wcp-primary);
    font-size: .88rem;
    font-weight: 600;
    cursor: pointer;
    transition: all .2s;
}

.wcp-support-trigger:hover {
    background: var(--wcp-primary);
    color: #fff;
}

.wcp-support-trigger.wcp-online {
    background: #00b894;
    border-color: #00b894;
    color: #fff;
}

.wcp-back-btn {
    background: none;
    border: none;
    color: var(--wcp-primary);
    font-size: .85rem;
    font-weight: 600;
    cursor: pointer;
    margin-bottom: 14px;
}

/* ---------- Form fields ---------- */
.wcp-field {
    margin-bottom: 16px !important;
    margin-top: 10px !important;
}

.wcp-field label {
    display: block;
    font-weight: 600;
    margin-bottom: 4px !important;
}

.wcp-field input,
.wcp-field textarea {
    width: 100%;
    padding: 10px 14px !important;
    border: 1px solid #ddd !important;
    border-radius: 8px;
    font-size: .9rem;
}

#wcp-submit-btn,
#wcp-chat-start-btn {
    width: 100%;
    padding: 12px;
    border: none;
    border-radius: 10px;
    background: var(--wcp-primary);
    color: #fff;
    font-weight: 600;
    cursor: pointer;
}

#wcp-submit-btn:disabled,
#wcp-chat-start-btn:disabled {
    opacity: .5;
    cursor: not-allowed;
    transform: none;
    box-shadow: none;
}

#wcp-form-status {
    margin-top: 12px;
    font-size: .84rem;
    text-align: center;
    min-height: 20px;
    font-weight: 500;
    padding: 0 4px;
}

#wcp-form-status.wcp-error {
    color: #d63031;
}

#wcp-form-status.wcp-success {
    color: #00b894;
}

/* ---------- Live Chat UI ---------- */
#wcp-screen-chat-active.wcp-active {
    height: 100%;
    display: flex !important;
    flex-direction: column;
}

#wcp-chat-header-active {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 10px 0;
    margin-bottom: 10px;
    border-bottom: 1px solid #eee;
}

#wcp-chat-header-active span {
    font-weight: 700;
    color: var(--wcp-primary);
    font-size: 0.9rem;
}

#wcp-end-chat-btn {
    background: #fff;
    border: 1px solid #ff7675;
    color: #ff7675;
    padding: 6px 12px;
    border-radius: 6px;
    font-size: 0.75rem;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s;
}

#wcp-end-chat-btn:hover {
    background: #ff7675;
    color: #fff;
}

#wcp-chat-messages {
    flex: 1;
    overflow-y: auto;
    padding-bottom: 10px;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.wcp-msg {
    display: flex;
    word-break: break-word;
}

.wcp-msg-visitor {
    justify-content: flex-end;
}

.wcp-msg-admin {
    justify-content: flex-start;
}

.wcp-msg-bubble {
    max-width: 80%;
    padding: 10px 14px !important;
    border-radius: 14px !important;
    font-size: .9rem;
    position: relative;
}

.wcp-msg-label {
    font-size: 0.7rem;
    font-weight: 700;
    margin-bottom: 3px !important;
    color: #999;
}

.wcp-msg-visitor {
    flex-direction: column;
    align-items: flex-end;
}

.wcp-msg-admin {
    flex-direction: column;
    align-items: flex-start;
}

.wcp-msg-visitor .wcp-msg-bubble {
    background: var(--wcp-primary);
    color: #fff;
    border-top-right-radius: 4px;
    border-bottom-right-radius: 4px;
    border-top-left-radius: 14px;
    border-bottom-left-radius: 14px;
}

.wcp-msg-admin .wcp-msg-bubble {
    background: #f1f2f6;
    color: #2d3436;
    border-top-left-radius: 4px;
    border-bottom-left-radius: 4px;
    border-top-right-radius: 14px;
    border-bottom-right-radius: 14px;
    box-shadow: 0 2px 5px rgba(0, 0, 0, 0.05);
}

.wcp-msg-system .wcp-msg-bubble {
    background: #fdf2f2;
    color: #d63031;
    font-size: .8rem;
    text-align: center;
    width: 100%;
    max-width: 100%;
    border-radius: 6px;
}

#wcp-chat-input-wrap {
    padding: 10px 0;
    border-top: 1px solid #eee;
    display: flex;
    gap: 8px;
    align-items: flex-end;
}

#wcp-chat-input {
    flex: 1;
    border: 1px solid #eee;
    background: #f8f9fa;
    border-radius: 20px;
    padding: 10px 16px;
    resize: none;
    max-height: 80px;
    font-size: .9rem;
}

#wcp-chat-send-btn {
    background: var(--wcp-primary);
    color: #fff;
    border: none;
    border-radius: 50%;
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
}

/* ---------- Footer ---------- */
#wcp-footer {
    text-align: center;
    padding: 10px;
    border-top: 1px solid #eee;
    font-size: .75rem;
    color: #aaa;
}

/* ---------- responsive ---------- */
@media (max-width: 440px) {
    #wcp-popup {
        width: calc(100vw - 40px);
        bottom: 80px;
    }
}